# Vibration Feedback: Issues and Corresponding Solutions

## 1. When clicking in the Udcap Driver software, no vibration feedback was detected.

Please ensure that the connection cable of the joystick module is inserted into the Type-C port on the outside of the glove. For more details, please refer to:

{% content-ref url="/pages/Xz9Hi8kNwqyxlkoIYPIC" %}
[Peripheral Installation Guide](/udcap/hardware-setup/peripheral-installation-guide.md)
{% endcontent-ref %}

If the connection is correct, and after clicking in the software, there is still no vibration feedback from the entire joystick module or a specific point, please contact the after-sales service.

***

## 2. In the Udcap Driver software, there is a vibration feedback when clicking, but there is no vibration feedback in the game. 

**Reason 1:** Please make sure that you have enabled vibration feedback in the game. 

**Solution:** Turn on the vibration feedback within the game.

For example: In VRChat, you need to turn on vibration feedback. Settings - Accessibility - Vibration Feedback. If there is no vibration feedback when touching the other character in VRChat, the other character also needs to enable vibration feedback. 

**Reason 2:** The plug-in related to vibration feedback in the Udcap Driver software conflicts with Steam or other software.

**Solution:** 

1. Please update the software and firmware to the latest version.
2. Please select to increase the permissions of Steam or Udcap Driver according to the different versions of your Udcap Driver software, ensuring that the permissions of Steam and Udcap Driver are **consistent**.

{% hint style="warning" %}
If your Udcap Driver is installed on the C drive, the software will start by default with administrator privileges.
{% endhint %}

***

## 3. Vibration feedback intensity

Low battery level may cause the vibration to weaken. 

Please charge the gloves promptly.


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