Vibration Feedback: Issues and Corresponding Solutions
1. When clicking in the Udcap Driver software, no vibration feedback was detected.
Please ensure that the connection cable of the joystick module is inserted into the Type-C port on the outside of the glove. For more details, please refer to:
Peripheral Installation GuideIf the connection is correct, and after clicking in the software, there is still no vibration feedback from the entire joystick module or a specific point, please contact the after-sales service.
2. In the Udcap Driver software, there is a vibration feedback when clicking, but there is no vibration feedback in the game.
Reason 1: Please make sure that you have enabled vibration feedback in the game.
Solution: Turn on the vibration feedback within the game.
For example: In VRChat, you need to turn on vibration feedback. Settings - Accessibility - Vibration Feedback. If there is no vibration feedback when touching the other character in VRChat, the other character also needs to enable vibration feedback.
Reason 2: The plug-in related to vibration feedback in the Udcap Driver software conflicts with Steam or other software.
Solution: Please select to increase the permissions of Steam or Udcap Driver according to the different versions of your Udcap Driver software, ensuring that the permissions of Steam and Udcap Driver are consistent.
For Udcap Driver software between V0.1.3 and V0.1.5: The Udcap Driver software will start by default with administrator privileges. You can choose to update the software to V0.1.6 or start Steam with administrator privileges.
For Udcap Driver software versions before V0.1.3 or V0.1.6: The Udcap Driver software starts with normal privileges, and may conflict with other software. Please start the Udcap Driver software with administrator privileges.
3. During the game, the vibration of both hands was triggered, but in reality, only the left hand was vibrating.
This is a known firmware issue and we will fix it in the subsequent firmware version.
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