Vibration Feedback: Issues and Corresponding Solutions

1. When clicking in the Udcap Driver software, no vibration feedback was detected.

Please ensure that the connection cable of the joystick module is inserted into the Type-C port on the outside of the glove. For more details, please refer to:

Peripheral Installation Guide

If the connection is correct, and after clicking in the software, there is still no vibration feedback from the entire joystick module or a specific point, please contact the after-sales service.

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2. In the Udcap Driver software, there is a vibration feedback when clicking, but there is no vibration feedback in the game.

Reason 1: Please make sure that you have enabled vibration feedback in the game.

Solution: Turn on the vibration feedback within the game.

For example: In VRChat, you need to turn on vibration feedback. Settings - Accessibility - Vibration Feedback. If there is no vibration feedback when touching the other character in VRChat, the other character also needs to enable vibration feedback.

Reason 2: The plug-in related to vibration feedback in the Udcap Driver software conflicts with Steam or other software.

Solution:

1. Please update the software and firmware to the latest version.

2. Please select to increase the permissions of Steam or Udcap Driver according to the different versions of your Udcap Driver software, ensuring that the permissions of Steam and Udcap Driver are consistent.

If your Udcap Driver is installed on the C drive, the software will start by default with administrator privileges.

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3. When quickly disabling the joystick, there is no vibration indication on the right hand.

After enabling the quick disable control module, if you hold down the joystick for five seconds, the right hand will not vibrate.

This is a known issue and does not indicate hardware failure. It will be fixed in the next version of the software.

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4. Vibration feedback intensity

If you notice a clear difference in vibration strength between your left and right hands, it may be caused by low battery power. Please recharge the device and try again.